Terms of Service.

The Service is provided by Workbird LLC, a limited liability company organized under the laws of the State of Ohio, USA. These Terms apply equally to every category of user — hosts, organization owners, organization members, cast and crew, sponsors, and audience members.

You represent that you are at least eighteen (18) years old, have full legal capacity to enter into a binding agreement, and, if you are acting on behalf of an organization, are authorized to bind that organization to these Terms.

Workbird publishes digital program pages for live events. Hosts create programs in our editor; the audience reads them by scanning a QR code or following a link. The Service is offered "as available". We are not a ticket platform, a customer-relationship-management system, a notification service, or a financial institution. We do not guarantee any commercial outcome for hosts, sponsors, or any other party.

An account is required to publish programs. Authentication is by magic link delivered to the email address you provide; no passwords are stored. You are solely responsible for maintaining control of that email account and for every action taken under your account. Workbird is not liable for any loss arising from your failure to secure your email or for any action taken by a third party who gains access to your account.

Organizations are owned by the user who creates them. Owners may invite additional members and are responsible for the conduct of every member they admit and for ensuring all uploaded data complies with these Terms. Workbird may suspend or terminate any account at any time, with or without notice, for any reason — including violation of these Terms, suspected fraud, legal risk, abuse, or operational necessity.

You retain ownership of all content you submit to the Service ("Your Content"), including cover images, photographs, cast biographies, sponsor logos, schedules, dedications, and program text.

By submitting Your Content you grant Workbird a worldwide, perpetual, irrevocable, royalty-free, sublicensable, transferable license to host, store, reproduce, modify (for technical reasons such as resizing, format conversion, and caching), distribute, publicly display, and publicly perform Your Content for the purposes of operating, promoting, securing, and improving the Service, and for retaining backups, archival copies, and forensic records as may be required by law, security investigation, or audit.

You represent and warrant that you own, or have obtained all necessary rights, releases, and permissions for, every piece of Your Content — including rights of publicity for any individual depicted, trademark and copyright clearance for any sponsor logo or third-party material, and consent from any minor's parent or legal guardian. You will defend, indemnify, and hold Workbird harmless from any third-party claim arising out of Your Content (see Section 12).

Workbird may, in its sole discretion and without notice, remove, restrict, watermark, or modify Your Content if Workbird believes it violates these Terms, infringes third-party rights, or creates legal or operational risk. Workbird has no obligation to monitor Your Content but reserves the right to do so at any time.

You will not, and will not permit any third party to: (a) use the Service in violation of any applicable law, regulation, court order, or third-party right; (b) publish, transmit, or store content that is unlawful, defamatory, harassing, threatening, obscene, infringing, fraudulent, deceptive, or that discloses private information without authorization; (c) impersonate any person or entity or misrepresent affiliation; (d) attempt to gain unauthorized access to any portion of the Service, any account, or any associated computer system or network; (e) reverse-engineer, decompile, disassemble, scrape, mirror, frame, or create derivative works of the Service except as expressly permitted by applicable law; (f) interfere with or disrupt the integrity, performance, or security of the Service; (g) use the Service to develop or train a competing product, model, or dataset; (h) circumvent any rate limit, access control, paywall, or usage cap; or (i) use the Service for any purpose that creates legal or operational risk for Workbird or for other users.

Workbird may investigate any suspected violation and cooperate with law-enforcement and regulatory authorities. Violations may result in immediate suspension or termination without refund and may give rise to civil or criminal liability.

The Service is offered in subscription tiers (Starter, Growth, Civic) billed annually in advance, an Enterprise tier billed by contract, and a one-time Single Event SKU. Current prices are listed on the pricing page and are payable in U.S. dollars. Prices may change at any time; price changes for active subscriptions take effect at the next renewal.

All payments are processed by Stripe, Inc. Workbird does not store full payment-card data. By submitting payment information you authorize Stripe to charge the applicable fees and any taxes. Subscriptions renew automatically until canceled. Cancellation takes effect at the end of the current billing period; no partial refunds are issued for unused time except as required by applicable law or at Workbird's sole discretion.

Workbird may collect a platform application fee on sponsorship transactions processed through Stripe Connect at the rates published in the pricing documentation. Workbird is not a party to any payment between a sponsor and a host. Workbird does not guarantee that any sponsor will pay, that any sponsorship will be filled, or that any host will perform any obligation to a sponsor.

Disputed charges and chargebacks may result in immediate account suspension. You agree to pay all reasonable costs of collection, including attorneys' fees, for amounts past due.

When a program is marked Published and Public, anyone with the URL or QR code may access it. Workbird records anonymous scan events (count, time, coarse user-agent class, referrer host) and surfaces them in the host's analytics dashboard. Workbird does not collect audience email addresses or send notifications to audience members.

Cast and crew listed in a program may receive a token-protected invite link allowing them to upload their photo and bio. Anyone in possession of that link may edit the linked profile; the host is responsible for distributing such links securely.

Backroom chat is provided as a host-controlled feature. Hosts who enable it are responsible for moderating the content posted in their chat. Workbird may, at its sole discretion, remove any chat message, suspend chat for any program, or disable the chat feature globally.

The Service, including all software, design, layout, typography selections, the Hallflyers name, the Workbird name, all logos, and all associated trade dress, is owned by Workbird or licensed to it and is protected by copyright, trademark, trade-dress, and other laws. No license to any Workbird intellectual property is granted except for the limited right to access and use the Service under these Terms.

Any feedback, suggestion, or idea you provide to Workbird is non-confidential and may be used by Workbird without restriction or compensation.

The Service relies on Supabase, Vercel, Netlify, Stripe, Resend, and other third-party providers. Workbird is not responsible for the acts, omissions, outages, or security failures of any third-party provider. Your use of any third-party service accessed through the Service is governed by that provider's own terms.

The Service is provided on a commercially reasonable effort basis. Workbird does not commit to any specific uptime, response time, or feature availability. Workbird may add, remove, modify, suspend, throttle, or discontinue any feature at any time, with or without notice.

Scheduled maintenance, security responses, abuse mitigations, and emergency operations may occur without notice. Workbird is not liable for any consequence of such actions.

You may close your account from the dashboard at any time. Workbird may terminate or suspend your access immediately, with or without notice, for any reason — including violation of these Terms.

Upon termination: (a) your right to access the Service ceases; (b) your published programs are taken offline; (c) Workbird will delete Your Content within thirty (30) days, subject to retention required for legal, accounting, security, or backup purposes; (d) Sections 4, 5, 8, 12, 13, 14, 15, 16, 17, 18, and 19 survive termination.

You will defend, indemnify, and hold harmless Workbird LLC, its members, managers, officers, employees, contractors, agents, successors, and assigns from and against any and all claims, demands, actions, proceedings, losses, damages, liabilities, settlements, judgments, fines, penalties, costs, and expenses (including reasonable attorneys' fees and court costs) arising from or related to: (a) Your Content, including any claim of infringement, defamation, invasion of privacy, or right of publicity; (b) your use of or inability to use the Service; (c) your breach of these Terms or of any representation, warranty, or covenant herein; (d) your violation of any applicable law or any third-party right; or (e) your interaction with any other user, sponsor, audience member, cast member, or third party in connection with the Service.

Workbird may, at its option, assume the exclusive defense and control of any matter otherwise subject to your indemnification, in which case you will cooperate with Workbird at your expense.

THE SERVICE AND ALL CONTENT, FEATURES, AND MATERIALS PROVIDED THROUGH IT ARE PROVIDED "AS IS", "AS AVAILABLE", AND "WITH ALL FAULTS". TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WORKBIRD LLC AND ITS AFFILIATES, OFFICERS, MEMBERS, EMPLOYEES, AGENTS, AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND QUIET ENJOYMENT.

WORKBIRD MAKES NO REPRESENTATION THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, FREE OF HARMFUL COMPONENTS, OR THAT ANY DATA WILL BE ACCURATE OR PRESERVED. NO ORAL OR WRITTEN INFORMATION OBTAINED FROM WORKBIRD CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WORKBIRD LLC, ITS AFFILIATES, OR ITS OFFICERS, MEMBERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES — INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, DATA, GOODWILL, USE, OR BUSINESS OPPORTUNITY — ARISING OUT OF OR RELATED TO THE SERVICE, YOUR USE OF IT, ANY ACT OR OMISSION OF WORKBIRD, OR THESE TERMS, EVEN IF WORKBIRD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

IN ANY EVENT, THE AGGREGATE LIABILITY OF WORKBIRD AND ITS AFFILIATES UNDER OR IN CONNECTION WITH THESE TERMS AND THE SERVICE — REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE — WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE AMOUNT YOU ACTUALLY PAID WORKBIRD FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

The limitations in this Section reflect a reasonable allocation of risk between the parties and form an essential basis of the bargain. The Service would not be provided to you without them. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages; in such jurisdictions liability is limited to the maximum extent permitted by law.

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Ohio, USA, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before filing any formal proceeding, the parties will attempt in good faith to resolve any dispute informally by written notice to legal@hallflyers.com. If the dispute is not resolved within sixty (60) days, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Cuyahoga County, Ohio, for any judicial proceeding, and each party irrevocably waives any objection based on inconvenient forum or lack of personal jurisdiction.

EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL. CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY; THE PARTIES WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. Any claim must be brought within ONE (1) YEAR after the cause of action accrued; thereafter the claim is permanently barred.

Workbird is not liable for any failure or delay in performance caused by events beyond its reasonable control, including without limitation acts of God, war, terrorism, civil disturbance, fire, flood, earthquake, pandemic, government action, telecommunications failure, third-party provider outage, denial-of-service attack, or other security incident.

You may not assign, transfer, or delegate these Terms or any right or obligation hereunder without Workbird's prior written consent; any attempted assignment in violation of this provision is void. Workbird may freely assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.

These Terms, together with the Privacy Policy, the Cookie Policy, the pricing page, and any documentation expressly incorporated by reference, constitute the entire agreement between you and Workbird and supersede any prior or contemporaneous understandings. If any provision is held unenforceable, the remaining provisions remain in full force; the unenforceable provision will be reformed to the minimum extent necessary to make it enforceable, preserving its intent. Workbird's failure to enforce any provision is not a waiver of its right to enforce that provision later.

No agency, partnership, joint venture, or employment is created by these Terms.

Workbird may update these Terms at any time. Updates take effect when posted at this URL. Material changes will be flagged in the Service or sent to the email address on file. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not accept the updated Terms, your sole remedy is to stop using the Service and close your account.

Notices to Workbird must be sent to legal@hallflyers.com with a copy by U.S. mail to the registered address of Workbird LLC, which Workbird will provide on written request. Notices to you may be sent to the email address associated with your account and are deemed received twenty-four (24) hours after sending.